Leia o texto para responder às questões de números 09 a 12.

To troubleshoot hardware problems

1. If your computer beeps when you start it but does not

display anything on your monitor:

a. Disconnect and reconnect your monitor from your

computer.

b. Verify that your monitor's power cord is connected

and that your monitor is turned on.

c. If possible, connect your monitor to a different

computer to make sure that your monitor works

properly.

d. If your monitor works but your computer beeps

and displays nothing, your video adapter has

probably failed. If your computer is under warranty,

contact your computer manufacturer for support. If

your computer is not under warranty, and you are

comfortable opening your computer's case and

replacing internal hardware, purchase and install a

compatible replacement video adapter. Otherwise,

contact a service center for assistance. While

replacing a part is a nuisance and may be costly,

your documents, pictures, and e-mail should be safe

and will be available when your computer is fixed.

2. If you see an error message that indicates that a keyboard

is not present or a key is stuck, turn off your computer and

reconnect your keyboard. If the problem continues, replace

your keyboard.

3. Sometimes your computer won't start because your

computer is not compatible with a hardware accessory. If

you have recently added a new hardware accessory, turn

your computer off, remove the accessory, and restart your

computer.

4. Remove all hardware accessories except your keyboard,

mouse, and monitor. If your computer starts successfully,

shut down Windows, turn off your computer, and add

one hardware accessory. Then, restart your computer. If

your computer fails to start, the hardware accessory you

most recently added is causing a problem. Remove the

hardware and contact the hardware vendor for support.

You can reconnect other hardware accessories.

5. You may have a loose connector. Turn off your computer,

remove all connectors from the outside of your computer,

and then carefully push the connectors back in. Look for

stray wires, bent pins, and loosely fitting connectors.

6. If you are comfortable opening your computer's case,

shut down your computer, unplug the power, and open

your computer's case. Remove and reconnect all cables.

Remove and reconnect all cards inside your computer,

including your computer's memory chips. Reassemble

your computer before attempting to start it again.

7. If your computer still doesn't start, your motherboard,

processor, memory, or graphics card may have developed

a problem. While failed hardware can be frustrating, your

documents, pictures, and email should be safe and will be

there when your computer is fixed.

(Available at: http://windows.microsoft.com/en-us/windows-xp/help/setup/

how-to-fix-computer-that-will-not-start)

In the excerpt of item 7 of the text – While failed hardware can be frustrating, your documents, pictures, and email should be safe – the word “while” can be correctly replaced by

Um computador, após algum tempo de operação, passou

a requerer o ajuste de hora e calendário cada vez que ele

é ligado. Um técnico de manutenção diagnosticou que o

problema está relacionado a uma parte da placa-mãe do

computador, cujo diagrama simplificado é apresentado a

seguir.

Pelos sintomas descritos, o técnico substituiu o componente

4, que é

Em uma planilha do MS-Excel 2010, as células A1, B1,

C1 e D1 apresentam os seguintes conteúdos.

Assinale a alternativa que contém o resultado produzido

na célula A2, caso, nessa célula, seja inserida a seguinte

fórmula:

=CONCATENAR(A1;B1;C1;D1)

Um administrador de sistemas recebeu a seguinte mensagem

ao se conectar em uma estação de trabalho pela

Conexão de Área de Trabalho Remota do Windows

Server 2012:

Essa mensagem foi recebida, pois

Carlos nasceu em 1o

de janeiro de 1992 e tem 4 amigos

que também nasceram no primeiro dia de anos distintos:

Débora, Mirian, Antônio e Eduardo. Sabendo-se que

Débora é 5 anos mais nova do que Antônio e 4 anos mais

velha do que Mirian, e que Eduardo é 3 anos mais velho

do que Antônio e 13 anos mais velho do que Carlos, é

correto afirmar que hoje a idade de Débora, em anos, é

Leia o texto para responder às questões de números 09 a 12.

To troubleshoot hardware problems

1. If your computer beeps when you start it but does not

display anything on your monitor:

a. Disconnect and reconnect your monitor from your

computer.

b. Verify that your monitor's power cord is connected

and that your monitor is turned on.

c. If possible, connect your monitor to a different

computer to make sure that your monitor works

properly.

d. If your monitor works but your computer beeps

and displays nothing, your video adapter has

probably failed. If your computer is under warranty,

contact your computer manufacturer for support. If

your computer is not under warranty, and you are

comfortable opening your computer's case and

replacing internal hardware, purchase and install a

compatible replacement video adapter. Otherwise,

contact a service center for assistance. While

replacing a part is a nuisance and may be costly,

your documents, pictures, and e-mail should be safe

and will be available when your computer is fixed.

2. If you see an error message that indicates that a keyboard

is not present or a key is stuck, turn off your computer and

reconnect your keyboard. If the problem continues, replace

your keyboard.

3. Sometimes your computer won't start because your

computer is not compatible with a hardware accessory. If

you have recently added a new hardware accessory, turn

your computer off, remove the accessory, and restart your

computer.

4. Remove all hardware accessories except your keyboard,

mouse, and monitor. If your computer starts successfully,

shut down Windows, turn off your computer, and add

one hardware accessory. Then, restart your computer. If

your computer fails to start, the hardware accessory you

most recently added is causing a problem. Remove the

hardware and contact the hardware vendor for support.

You can reconnect other hardware accessories.

5. You may have a loose connector. Turn off your computer,

remove all connectors from the outside of your computer,

and then carefully push the connectors back in. Look for

stray wires, bent pins, and loosely fitting connectors.

6. If you are comfortable opening your computer's case,

shut down your computer, unplug the power, and open

your computer's case. Remove and reconnect all cables.

Remove and reconnect all cards inside your computer,

including your computer's memory chips. Reassemble

your computer before attempting to start it again.

7. If your computer still doesn't start, your motherboard,

processor, memory, or graphics card may have developed

a problem. While failed hardware can be frustrating, your

documents, pictures, and email should be safe and will be

there when your computer is fixed.

(Available at: http://windows.microsoft.com/en-us/windows-xp/help/setup/

how-to-fix-computer-that-will-not-start)

The procedure recommended in item 4 aims at

Considere a planilha a seguir, elaborada no MS-Excel

2010.

Suponha que, nas células A6, B6 e C6, sejam inseridas

as seguintes fórmulas:

A6: =E((A1>D4);(B2D3);(B3

B6: =OU((A1=C3)));(b2=d3);(b3>

C6: =NAO(A1>D4)

Os resultados produzidos nessas células serão, respectivamente:

Observando-se os sentidos do texto e atendendo à norma-

-padrão, as lacunas do segundo parágrafo são preenchidas,

correta e respectivamente, com:

Leia o texto para responder às questões de números 09 a 12.

To troubleshoot hardware problems

1. If your computer beeps when you start it but does not

display anything on your monitor:

a. Disconnect and reconnect your monitor from your

computer.

b. Verify that your monitor's power cord is connected

and that your monitor is turned on.

c. If possible, connect your monitor to a different

computer to make sure that your monitor works

properly.

d. If your monitor works but your computer beeps

and displays nothing, your video adapter has

probably failed. If your computer is under warranty,

contact your computer manufacturer for support. If

your computer is not under warranty, and you are

comfortable opening your computer's case and

replacing internal hardware, purchase and install a

compatible replacement video adapter. Otherwise,

contact a service center for assistance. While

replacing a part is a nuisance and may be costly,

your documents, pictures, and e-mail should be safe

and will be available when your computer is fixed.

2. If you see an error message that indicates that a keyboard

is not present or a key is stuck, turn off your computer and

reconnect your keyboard. If the problem continues, replace

your keyboard.

3. Sometimes your computer won't start because your

computer is not compatible with a hardware accessory. If

you have recently added a new hardware accessory, turn

your computer off, remove the accessory, and restart your

computer.

4. Remove all hardware accessories except your keyboard,

mouse, and monitor. If your computer starts successfully,

shut down Windows, turn off your computer, and add

one hardware accessory. Then, restart your computer. If

your computer fails to start, the hardware accessory you

most recently added is causing a problem. Remove the

hardware and contact the hardware vendor for support.

You can reconnect other hardware accessories.

5. You may have a loose connector. Turn off your computer,

remove all connectors from the outside of your computer,

and then carefully push the connectors back in. Look for

stray wires, bent pins, and loosely fitting connectors.

6. If you are comfortable opening your computer's case,

shut down your computer, unplug the power, and open

your computer's case. Remove and reconnect all cables.

Remove and reconnect all cards inside your computer,

including your computer's memory chips. Reassemble

your computer before attempting to start it again.

7. If your computer still doesn't start, your motherboard,

processor, memory, or graphics card may have developed

a problem. While failed hardware can be frustrating, your

documents, pictures, and email should be safe and will be

there when your computer is fixed.

(Available at: http://windows.microsoft.com/en-us/windows-xp/help/setup/

how-to-fix-computer-that-will-not-start)

According to item 1 of the text, in order to ensure that the monitor is working well, one should

Em um computador com o sistema operacional

Windows 8, ao acessar o quadro Loja e selecionar, na

sequência, Configurações e Permissões, são exibidas

informações na tela, sendo parte delas apresentadas

a seguir.

A ativação de Notificações indica que o aplicativo